Babysitting Queenstown Booking
Terms & Conditions

All bookings are a 4-hour minimum.

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From 01.06.2023 - 30.09.2023: 

• daytime hours booking (6am - 6pm) are a 6-hour minimum.

• evening bookings (from 5pm) are a 4-hour minimum.

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You will be informed about availability as soon as reasonably practical.

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For periods of time that are booked for 6 hours or longer, you agree to pay the full time of the booking if returning earlier than 2 or more hours prior to the agreed upon finish time.

 

No repeat bookings or cancellations are to be made directly with the Babysitter (Contractor). Should this obligation be ignored the Contractor is legally obliged to inform Babysitting Queenstown (the agency) and the relevant fees will be charged. Client (You) agrees to notify the agency immediately if the Contractor has been introduced via a third party. Failing to inform the agency will result in full finders fee of $350.00, this also applies if you have tried to employ the Contractor directly.

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Payment is to be made directly in cash to your Contractor upon completion of each placement.

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The booking fee is payable per date booked per babysitter, always per day the service is used.

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You agree to provide a location that is an occupationally safe environment for the purpose of engaging a Contractor to conduct babysitting services for the entire booking period. 

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​The agency will strive to provide the same sitter for multiple day bookings, however this is not guarantee. Alternative sitters may need to be placed due to reservation requests or sickness or injury of the Contractor. 

 

​Health & Safety Policy:

• Please be aware that babysitting services are a close contact business, however we are taking all the steps required to ensure our team and service follows all of the government guidelines.

• Babysitting bookings cannot proceed if either the babysitter, children, parents or anyone travelling with the family have Covid-19 symptoms. If anyone develops symptoms prior to or during the booking please advise Babysitting Queenstown straight away.

• You agree to give consent for the Contractor providing babysitting services to your children and to administer first aid if needed in an emergency.

• You give your consent for your child's/children's carer/babysitter to administer medicine and/or authorize medical treatment as required.

 

​Babysitting Queenstown enforces the following cancellation policy:

• Within 12 hours; will incur the cost of 4 hours of the booking price.

• Within 4 hours or a no show; will incur the full cost of the first day booked.

• Cancellation Fees will be collected from your place of accommodation.

• Cancellations must be made by phone call only direct to the agency and not through your Contractor or via email. This must be done between the office hours of 8.00am to 8.00pm. Cancellations made outside this time frame, will only be calculated from the following morning at 8.00am. 

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​​Public Holidays

• Special rates apply for Public Holidays, Christmas & New Year, Weddings & Events.

• We require a minimum deposit of 50% to confirm your reservation on Public Holidays. We cannot guarantee your booking until your payment is received. Reservations and deposit are non-transferable and non-refundable.

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​Mileage Fee

Mileage rates will apply for all bookings more than 9km from central Queenstown including but not limited to - Arrowtown and surrounds, Gibbston Valley, Jacks Point, Kingston, Glenorchy and Lakeside Estates.

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Liability​

Whilst every endeavor has been made to evaluate the honesty, character and responsibility of your Contractor, Babysitting Queenstown acts as an agent for You, not as an employer of the Contractor. Therefore the agency accepts no liability or responsibility for accident, injury, loss, damage or misconduct sustained by your Contractor, you or any other persons.

 

Additional children or additional families

Rates are provided by Babysitting Queenstown at the time of reservation. If there are non confirmed additional children or additional families, Babysitting Queenstown reserves the right to cancel the booking immediately, charge the correct fees or to send additional Contractors to the booking.