Frequently asked questions

You are welcome to request your favourite sitter, and we will try to accommodate if possible. We take all the hard work away from you so you can relax. We choose the best sitter suited to your booking requirements.

We try our absolute best to provide the same one sitter for each day. We do recommend that bookings are made in advance to ensure this. In the event of accident or illness we may have to provide another sitter to fill in if need be.

As many hours as you require. We do not charge penalty rates if the booking continues on after midnight. Our services are available 24 hours a day, 365 days a year.

Yes. If your sitter is available to stay longer than you are more than welcome. We only charge every 15 mins of the hour and do not round hours up.

Yes. With your permission Queentown Babysitters will take your children out to enjoy many of the great child friendly activities on offer, whether paid of free. All paid activities must have the sitters admission paid for by the parents.

Yes. Whether to accompany your children skiing/snowboarding or to entertain them in the day lodge as you come and go we can cater to any request. Please note our sitters do not provide ski/snowbaord lessons.

Yes. Whether you require the sitter the entire time through the ceremony to reception dinner until you are ready to return. Note event rates will apply.

No. Our rates are per hour that the sitter is on duty, whether for a long day, multiple days or overnight. (Overnight rates are provided on request). There are no discounted rates.

If you request this as part of your booking, please state this under the “special requests” section when submitting the booking. A minimum two hour meet and greet can be arranged at a time that suits both parties, at $50 per hour per sitter. Alternatively, you can request that the sitter arrive half an hour earlier than required to allow for introductions.

All fees are payable in full via invoice (credit card and bank transfer) to confirm your booking. Any extended hours and gratuity need to be paid in cash to the sitter at the completion of each placement.

Yes, the booking fee is per day the service is used.